Rik Robin takes your privacy seriously. This policy explains what information we collect, how we use it, and your rights.
Information We Collect
- Account data: email, password (hashed), subscription tier
- Billing data: handled by our PCI-compliant payment processor — we never store full card numbers
- Usage data: pages viewed, scenes watched, watch duration
- Device data: IP address, browser, OS (for security and fraud prevention)
How We Use It
- Provide and improve the Service
- Process payments and prevent fraud
- Send essential transactional emails (receipts, renewals, account changes)
- Comply with legal obligations (e.g. 18 U.S.C. § 2257, tax, anti-money-laundering)
Discretion
Billing descriptors on your statement do not reference adult content. We never sell your data. We never share your viewing history with third parties for marketing.
Your Rights (GDPR / UK GDPR / CCPA)
- Access a copy of your data
- Request correction or deletion
- Object to processing or request restriction
- Data portability
- Withdraw consent (where processing is based on consent)
Contact privacy@rikrobin.com to exercise any of these.
Data Retention
We retain account data for as long as your account is active plus 24 months for legal and tax compliance. Billing records are retained per statutory requirements (typically 7 years).
Cookies
We use essential cookies to keep you signed in and remember your age verification. Analytics cookies (if present) are anonymised.
Contact
Questions or data requests: privacy@rikrobin.com.
Last updated: April 2026